V4/FAQ

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FAQ

The clock does not appear, in the player or in the preview

You must verify if the font size of the clock is marked as automatic. Only in this situation the software can resize the clock according the screen resolution in which the project will be displayed.


The data from the menu board does not appear in the player

You must disable the User Account Control (UAC) by going to Start → Control Panel → User Accounts → User Account Settings → Never Notify.

The schedule's sub event doesn't work.

You must change the date format in the Windows. For that, you must go to clock → Change date and time settings → Change date and time → Change calendar settings → Short date. The correct format is dd-mm-yyyy.