Q-Better Knowledge Base - New pages [en-gb]

V4/FAQ

2013-03-13T14:30:03Z

Paulo Santos: /* FAQ */

=FAQ=
==The clock does not appear, in the player or in the preview==

You must verify if the font size of the clock is marked as automatic. Only in this situation the software can resize the clock according the screen resolution in which the project will be displayed.

==The data from the menu board does not appear in the player==

You must disable the User Account Control (UAC) by going to Start → Control Panel → User Accounts → User Account Settings → Never Notify.

==The schedule's sub event doesn't work.==

You must change the date format in the Windows. For that, you must go to clock → Change date and time settings → Change date and time → Change calendar settings → Short date. The correct format is dd-mm-yyyy.

==The imported PPTX files are shown with some problems in the slideshow==

These problems are related with images (e.g. .eps or .wmf) or smartarts in the PPTX files. If your PPTX has these images or smartarts, to import correctly the files you should previously save the PPTX file as a PDF and then import this PDF into the slideshow.

Enterprise Web Server/Setup

2013-02-14T11:10:40Z

Paulo Santos:

Enterprise Web Server/System Requirements

2013-02-13T17:00:53Z

Paulo Santos:

=Recommended System=

{| class="wikitable"
!Component
!Minimum
!Recommended
|-
|CPU
|Intel Core i3 or AMD equivalent
|rowspan="3" | Server grade hardware
|-
|RAM
|2 GB
|-
|HDD
|7200 RPM
|-
|OS
|Linux or Microsoft Windows 7
|Linux or Microsoft Windows Server
|}

Enterprise Web Server requirements vary greatly depending on how many projects will be stored, how many simultaneous synchronizations will be made and how fast a project needs to be downloaded. Please refer to the benchmarks below to identify the most suitable system.

=Benchmarks=

==Introduction==

These benchmarks serve as a reference to understand the implications certain types of hardware have in the Enterprise Web Server performance.

Each test runs on one project and consists of fetching that project with 1, 2, 5, 10 and 25 simultaneous threads, simulating simultaneous connections from players. The same test is done 2 times (tries) per hardware setup.

The values of each try shown in the table are measured in seconds. The average is shown in HH:MM:SS format.

Two projects were created with different characteristics. P#1 is a project with few but large files (videos). P#2, on the other hand, has very small files but in a large amount. P#1 is good to test disk and network speed. P#2 is heavier on the CPU because it processes a large amount of requests.

===Notes===

HW#1 is, as proven by the tests, highly discouraged. Its CPU is slow and doesn't even scale to the network speed. Also, usually these CPUs are used with slow and unreliable hard drives.

HW#4 shows that, although the hardware is within the minimum requirements, Windows 8 has extremely high priority for user interface processes. As seen by the benchmarks of P#1, the throughput is high (limited by the 100 Mbps connection), but CPU intensive tasks are highly penalized. The reason P#2 is faster than on the Atom is only because it has more cores.

HW#3 is a virtual machine with only 1 core dedicated to it. It has server grade hardware but runs along with other virtual machines pulling resources from it, namely disk access. However, since Linux is better suitable for web servers than desktop-oriented Windows, it's the fastest of them all.

The P#2 test should look almost the same up until the number of threads are equal or smaller than the number of cores. For example, a 4 core CPU should handle P#2 more or less the same way as long as it has a dedicated core to each request (4 simultaneous requests in this case).

==Hardware==

{| class="wikitable"
!ID
!OS
!CPU
!RAM
!BW
|-
|HW#1
|Microsoft Windows 7 Professional 32 bit
|[http://ark.intel.com/products/49490 Intel D525 (Atom 1,8GHz)]
|2 GB
|1 Gbps
|-
|HW#2
|Microsoft Windows 7 Ultimate 32 bit
|[http://ark.intel.com/products/31733 Intel E2180 (Pentium 2 GHz)]
|1,5 GB
|1 Gbps
|-
|HW#3
|Debian Squeeze 64 bit
|[http://ark.intel.com/products/31733 Intel X5650 (Xeon 2,66 GHz) (1 Core, Virtual Machine)]
|1 GB
|100 Mbps
|-
|HW#4
|Microsoft Windows 8 64 bit
|[http://ark.intel.com/products/65693 Intel i3-3220 (Core i3 3.30 GHz)]
|2 GB
|100 Mbps
|}

==Projects==
{| class="wikitable"
!ID
!Size
!No. of Files
|-
|P#1
|99,8 MB
|28
|-
|P#2
|12,9 MB
|336
|}

==Data==
{| class="wikitable"
! rowspan="2" colspan="2" | HARDWARE
! colspan="5" | TEST PROJECT P#1
! colspan="5" | TEST PROJECT P#2
|-
!1
!2
!5
!10
!25
!1
!2
!5
!10
!25
|-
|rowspan="3" | HW#1
|Try #1
|55
|60
|109
|222
|555
|466
|510
|907
|1811
|4623
|-
|Try #2
|56
|62
|116
|225
|566
|466
|510
|907
|1811
|4623
|-
|Avg.
|00:00:56
|00:01:01
|00:01:53
|00:03:44
|00:09:21
|00:07:46
|00:08:30
|00:15:07
|00:30:11
|01:17:03
|-
|rowspan="3" | HW#2
|Try #1
|27
|33
|70
|135
|331
|N/A
|N/A
|N/A
|N/A
|N/A
|-
|Try #2
|25
|30
|71
|133
|347
|N/A
|N/A
|N/A
|N/A
|N/A
|-
|Avg.
|00:00:26
|00:00:32
|00:01:11
|00:02:14
|00:05:39
|00:00:00
|00:00:00
|00:00:00
|00:00:00
|00:00:00
|-
|rowspan="3" | HW#3
|Try #1
|15
|26
|62
|121
|296
|37
|39
|88
|180
|451
|-
|Try #2
|16
|26
|63
|122
|300
|36
|40
|89
|180
|452
|-
|Avg.
|00:00:16
|00:00:26
|00:01:03
|00:02:02
|00:04:58
|00:00:37
|00:00:40
|00:01:29
|00:03:00
|00:07:32
|-
|rowspan="3" | HW#4
|Try #1
|58
|63
|67
|152
|315
|428
|421
|459
|551
|924
|-
|Try #2
|53
|62
|100
|167
|315
|437
|419
|447
|478
|626
|-
|Avg.
|00:00:56
|00:01:03
|00:01:24
|00:02:40
|00:05:15
|00:07:13
|00:07:00
|00:07:33
|00:08:35
|00:12:55
|}

Retail Analytics/System Requirements

2013-02-13T15:55:24Z

Paulo Santos: /* Recommended System Requirements */

<languages />

<translate>

=System Requirements=

{| class="wikitable"
!Component
!Minimum
!Recommended
|-
!CPU
|Intel Core i3 or AMD equivalent
|Intel Core i5 or AMD equivalent*
|-
!RAM
|3 GB
|4 GB
|-
!GPU
|Any
|Any
|-
!HDD
|80 GB
|250 GB
|-
!OS
|colspan="2" |Microsoft Windows 7 or 8
|}

<nowiki>*</nowiki> The processor model will depend on the number of recognition engine instances.

=Recommended Cameras=

{| class="wikitable"
!Webcam
|1.3 Mpx (Logitech 900 or compatible)
|-
!IP Camera
|MJPEG compatible
|}

</translate>

DS/System Requirements

2013-02-13T15:52:02Z

Paulo Santos: /* Recommended System Requirements */

<languages />

<translate>

= System Requirements =

{| class="wikitable"
!Component
!Minimum
!Recommended
|-
!CPU
|Intel Atom N 2600
|Intel Core i3 or AMD equivalent
|-
!RAM
|2 GB
|3 GB
|-
!GPU
|Any
|Dedicated graphics card
|-
!OS
|colspan="2" | Microsoft Windows 7 or 8
|}

</translate>

Retail Analytics/Statistics

2013-02-13T14:21:39Z

Paulo Santos:

<languages />

<translate>

This manual is also available in the software.

=Retail Analytics=
==Face Recognition==

Select one of the graphics available. A description for each one is provided on the right side.

It's possible to only select the start date. In that case, it will be considered the whole day.

;Percentile
:Define the 2 percentiles to be displayed in the generated graphics.

;Aggregate Time/Gender
:By aggregating gender, the graphic will join the values from male and female providing a total. Aggregating time, combined with the selected Time Split, generates the graphic with the time aggregated on that time split. For instance, aggregating time, having the time split in weekdays and selecting one month span, it would display the days of the aggregated days of the week.

;Time split
:Determines what each plot will represent in the graphic.

=Targeted Advertising=
==Triggers==

Here you can configure the conditions to trigger events on the player. The conditions can be age, gender and/or mood profiles. When those conditions are met, the player will play the selected media for the specified duration.

==Media==

Upload the wanted media here so it becomes available in the trigger configuration. This media will be uploaded to the player when the trigger is created.

=Options=
==Age Span==

Age spans are used for Triggers and the viewing of some graphics. The purpose it to have several age spans that fulfill all possible ages.

==Mood Profiles==

A mood profile is a set of intervals of the four possible mood indicators in the software. For instance, a possible profile can be one that considers people happy.

==Schedule==

The schedule is configured by adding exceptions to the schedule itself. This means that each entry corresponds to a period of time where the graphics won't yeld results (i.e.: the store is closed).

For instance, if the schedule is from 9:00 to 13:00 and then from 14:00 to 18:0, one would add the exceptions from 00:00 to 09:00, from 13:00 to 14:00 and from 18:00 to 23:59.

==Site Preferences==

Preferences regarding the web server.

</translate>